Live Chat Pin Number

For all customer support inquiries via our live chat, a Security Pin which enables us to verify the account holder is now required, this will expire every 1000hrs.

You can generate a new Support Pin from the client dashboard, you will see the pin number clearly located within the left pane of the dashboard, once we verify the pin number on a live chat we can proceed as normal.

 

Under GDPR regulations this is best practice, and we are committed to keeping your data secure.


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